Replacing Your Totaled Elio

[ternion]

I just wanted to share the response that I received from the Elio Team today from my question about replacing a totaled Elio:

Q: Let's say I have a first year Elio, and in the 1st week of ownership, I am side-swiped hard enough that an insurance company has determined that my Elio is totaled. To get my replacement vehicle do I go to the back of the reservation line? Or will some percentage of Elios that roll out of production be built to fulfill replacement requests?

A:
"Hello!
Thanks for your email.
Wow, that is a fantastic question! It's not every day that we get a question that has not come in before.
Strategically, we did not account for this scenario in our build plan and we do not have planned vehicles set aside for replacement. But, your email will certainly create some conversations, and we will work on a strategy. As it stands today, you will most likely have to wait a year, but we will keep you updated if things change.
Thanks again!

Best,
The Elio Team"

It wasn't the response I was hoping for, since there may be a tendency for insurance companies to classify these as totaled because of their price point. I hope they have a solution by the time they roll out vehicle #1.

 

[Grumpy Cat]

I sure hope they just put you in line for a replacement to get you back up and running instead of waiting a year. The person that has the late reservation probably wouldn't even notice waiting another day.

 

[CompTrex]

I just wanted to share the response that I received from the Elio Team today from my question about replacing a totaled Elio:

Q: Let's say I have a first year Elio, and in the 1st week of ownership, I am side-swiped hard enough that an insurance company has determined that my Elio is totaled. To get my replacement vehicle do I go to the back of the reservation line? Or will some percentage of Elios that roll out of production be built to fulfill replacement requests?

A:
"Hello!
Thanks for your email.
Wow, that is a fantastic question! It's not every day that we get a question that has not come in before.
Strategically, we did not account for this scenario in our build plan and we do not have planned vehicles set aside for replacement. But, your email will certainly create some conversations, and we will work on a strategy. As it stands today, you will most likely have to wait a year, but we will keep you updated if things change.
Thanks again!

Best,
The Elio Team"

It wasn't the response I was hoping for, since there may be a tendency for insurance companies to classify these as totaled because of their price point. I hope they have a solution by the time they roll out vehicle #1.

Stumped 'em! Nice!

 

[RUCRAYZE]

I sure hope they just put you in line for a replacement to get you back up and running instead of waiting a year. The person that has the late reservation probably wouldn't even notice waiting another day.

It's a slippery slope to allow someone to "cut the line", unless there is a EM policy for this contingency.
probably wouldn't notice = -Integrity is what you do when you think no one is watching

 

[DWR]

[QU

I just wanted to share the response that I received from the Elio Team today from my question about replacing a totaled Elio:

Q: Let's say I have a first year Elio, and in the 1st week of ownership, I am side-swiped hard enough that an insurance company has determined that my Elio is totaled. To get my replacement vehicle do I go to the back of the reservation line? Or will some percentage of Elios that roll out of production be built to fulfill replacement requests?

A:
"Hello!
Thanks for your email.
Wow, that is a fantastic question! It's not every day that we get a question that has not come in before.
Strategically, we did not account for this scenario in our build plan and we do not have planned vehicles set aside for replacement. But, your email will certainly create some conversations, and we will work on a strategy. As it stands today, you will most likely have to wait a year, but we will keep you updated if things change.
Thanks again!

Best,
The Elio Team"

It wasn't the response I was hoping for, since there may be a tendency for insurance companies to classify these as totaled because of their price point. I hope they have a solution by the time they roll out vehicle #1.

What great information! Good job! Just when I think we've covered EVERYTHING Elio, something like this pops up. Oh, and welcome to the forum. With this as one of your first post, I'm sure you will become a valuable (and hopelessly addicted) member of the forum as the rest of us try to be.

 

[Rickb]

I sure hope they just put you in line for a replacement to get you back up and running instead of waiting a year. The person that has the late reservation probably wouldn't even notice waiting another day.

No cuts in line is my motto......if it's a concern put a refundable deposit reservation on a second backup Elio as insurance and cancel if you don't need it!!!!!!!!!!!!!! That will allow late comers the opportunity to get their Elio one day early. Maybe Paul Elio will give you his personal Elio as a replacement.


I'm kidding................I only hope there is no such scenario for any Elio owner.

 

[carzes]

I can't see that it would be a big deal, but I suppose in all fairness, it is not the next person in line who totaled your car, (unless it WAS the next person! Jealous SOB!), or anyone after him, so making them wait 'cause you already broke yours wouldn't be 'fair', taken to the extremity of the concept. The root issue as I see it, is that the Elio in the early days will be a limited production vehicle, as evidenced by the fact you can't just go buy one. You don't go to Ferrari and ask them to hand craft another car ahead of everyone else on the list 'cause yours didn't fare well against grandma's Continental.
Besides, the availability of body parts and major components, and even those annoying little clips that hold everything together these days, might all be a problem for ANY situation that necessitates even a minor repair. Just make sure and get replacement cost coverage so if anything happens you can tell them to cut a check for the replacement cost..... Today, not next year. Besides, I'm sure a FEW of those reservations are for people who fully intend to sell the Elio at auction or something to someone who can't wait and will pay a serious premium.

 

[CaribbeanZombie]

IMO, since they're closing reservations when they've reached enough to fill 2015 3rd/4th qtr production (I believe I heard somewhere between 40-60k) & 2016 they should be producing 2, 3, maybe 4 times that amount...unless they're going to make you wait until they've stocked all their stores, I can't imagine it taking more than a couple of months tops...especially when they've said 24 hours from ordering to a finished product (once everything is up & running in 2015-2016). As for no longer having a "reserved" first year model...just drive safe!

Thanks for that excellent question & I hope they meant you'd have to wait until next year, as in 2016...like I said, I can't imagine there'll be a year wait, even if you were the first car off the line & crashed pulling out of the parking lot, heaven forbid!

It may be a bit different than what we're all "used to" driving, so again, drive extra safe everyone!

 

[zelio]

I just wanted to share the response that I received from the Elio Team today from my question about replacing a totaled Elio:

Q: Let's say I have a first year Elio, and in the 1st week of ownership, I am side-swiped hard enough that an insurance company has determined that my Elio is totaled. To get my replacement vehicle do I go to the back of the reservation line? Or will some percentage of Elios that roll out of production be built to fulfill replacement requests?

A:
"Hello!
Thanks for your email.
Wow, that is a fantastic question! It's not every day that we get a question that has not come in before.
Strategically, we did not account for this scenario in our build plan and we do not have planned vehicles set aside for replacement. But, your email will certainly create some conversations, and we will work on a strategy. As it stands today, you will most likely have to wait a year, but we will keep you updated if things change.
Thanks again!

Best,
The Elio Team"

It wasn't the response I was hoping for, since there may be a tendency for insurance companies to classify these as totaled because of their price point. I hope they have a solution by the time they roll out vehicle #1.

Drive defensively and avoid the problem all together. :-) Z

 

[TeamCoconutOreo]

I absolutely love EM's response. It's refreshing to hear a company respond, with a big "I don't know, we don't have any provisions for that situation." No bull, no politically correct answer. Love that honesty. Makes me feel more confident that Elio is coming and it's coming soon!