And that's why I have a trusted mechanic 2 blocks away. Pep Boys will only see my Elio if it is a warranty problem!Welcome to the wonderful world of auto repair.
Check other nationally known chains, Goodyear, Firestone, SEARS! Pep Boys are in good company!
Again, not necessarily defending Manny, Moe or Jack but most people think they know what's wrong with their car and how cheaply it should be fixed, regardless of the amount of torture and neglect it's been subjected to.
Besides your description also fit's about every new car dealership that car came from!
Regrettably,I bought a used car from a dealership where they had added sawdust to the transmission, it shifted fine when I bought it but very quickly went south on me. Luckily I had a friend in the transmission business who went with me to point out, to the dealer, the error in their ways.
Got a shiny new tranny, although they swore they had no idea!!![]()