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9/24/14 Tech Talk - Nearing The Finish Line

HHH

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I'm not sure why Elio is expected to give out information on demand to a relatively small forum (sorry, but a bit over 2k members does not make us a major demographic) about information that may still be in flux and that we really have no real need to know about. Granted, it would be nice to know, I would like to know but the demands to know baffles me. We all know the general timeline, we all know that things are coming together, we all know it is taking time due to multiple factors (time, supply chain, money/funding, the complexity of the project). It's a startup with a leader that is learning on the job (and so far as I can tell, doing well, completing each step before proceeding to the next), so living with uncertainty should be a given rather than be taken by surprise. I entered into the whole process with the idea that "Failure is an option" and enjoying the ride with each successful step providing a sense of excitement. It seems that others have entered with "Failure is not an option" and live lives with more angst than a teenager discovering a zit the day of the prom. It's all in how you approach this whole project. I say, lean back,enjoy the ride, the scenery and the people you meet along the way. That way if for some sad reason Elio doesn't come to fruition you still will profit from the whole adventure. By the way, mine will be James Bond Black. That sounds like more adventure than Licorice would provide.

Very well stated, Mike W. Let's take this one step further. Last I heard, Elio Motors consists of 25 employees. Reduce that number by the department heads, and you've got about 20 people. Now, they need to stay a lean shop, but in this world of instant connectivity, a good many will be dedicated to customer service. Each day they are dealing with questions of "Where's my T-shirt?", "I thought I would be getting the other T-shirt", "Will I be getting another T-shirt when I upgrade?", "Can I sell my reservation?", "There isn't a Pep Boys near me, how are you handling this?", "Can I help you by volunteering at the Plant?"."What arrangements have been made for reservation holders who want to camp out at the Plant (frequent personalized updates, shuttle service, hotel discounts, casino extras, Paul Elio's availability for 'just saying hi')?".

The next layer of questions to be answered concern areas they have already covered, "How will I know when my Elio is being built?", "But I prefer a different color", "I loved the P3, why did you have to change it?", "How do I upgrade, and how does the discount work?".

THEN, they are confronted with the progress questions.

We cannot overlook the avalanche of questions regarding equipment to be made available as either standard or optional (with the expectation of availability the moment of your vehicle's production).

This is every day, and these people remain cheerful and as informative as they can be. They could vastly expand the FAQs to cover a great deal of this, but most people ignore long lists, or prefer personal communication.

Elio Motors provides weekly updates, and press releases are issued. Tours are scheduled, and individuals' commonly asked questions are answered each time with courtesy and consideration.

Yes, we can say they could do more, or do it better; our forum alone would provide 2000 opinions. Yes, we say we have a stake since they have some of our money. We desire that they monitor our forum; to adequately keep up with it, is this another person on payroll? And lastly, after they do all this, we ask, "What's taking so long?".

To sum up, we relish each new scrap of information. We will always desire more. Let's (as stated by Mike W), "enjoy the ride". But let them do their jobs so that we each have the product, and the product quality we desire.
 
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ozarkbugg

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Most Engineers are fussy, meticulous, intelligent, people. Very structured , organized. No detail goes unnoticed. In my service business, I run into theses types on occasion. Lets put it this way, I'd rather deal with more casual , easy to please types! But , these Elio folks are the people I want putting together my next car! I trust these guys will get it right. Look at their plan. Genius at many levels, in my opinion.
PS, my oldest son is in his second year at college, majoring in ................engineering!:D
 

Truett Collins

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Most Engineers are fussy, meticulous, intelligent, people. Very structured , organized. No detail goes unnoticed. In my service business, I run into theses types on occasion. Lets put it this way, I'd rather deal with more casual , easy to please types! But , these Elio folks are the people I want putting together my next car! I trust these guys will get it right. Look at their plan. Genius at many levels, in my opinion.
PS, my oldest son is in his second year at college, majoring in ................engineering!:D
That's right, get it right the first time and avoid recalls......
 

HHH

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Elio Motors provides weekly updates, and press releases are issued. Tours are scheduled, and individuals' commonly asked questions are answered each time with courtesy and consideration.

Yes, we can say they could do more, or do it better; our forum alone would provide 2000 opinions. Yes, we say we have a stake since they have some of our money. We desire that they monitor our forum; to adequately keep up with it, is this another person on payroll? And lastly, after they do all this, we ask, "What's taking so long?"
.[/QUOTE]
The Big Bang Theory - What took you so long?
 
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