Another Big Step Forward
Yes it’s true. In case you missed the live announcement on Tuesday, April 29, 2014 on FOX & Friends, Pep Boys, the nation's leading automotive aftermarket service and retail chain, has been named as the official service provider for Elio Motors. This partnership adds a key building block to Elio Motors launch strategy given it’s no small task to win the confidence of this leading national service brand.
“Providing a convenient and professional service experience is one of the most important elements in creating an overall positive customer ownership experience, so this is a crucial step on our development,” said Paul Elio, CEO of Elio Motors.
Exciting news like this often creates questions. Following are answers to the top questions being asked since the announcement. This Friday’s 3-Wheeling Blog will address even more as we continue to move our vision forward.
Why Pep Boys?
Pep Boys’ rich history, dating back nearly 100 years, makes the company a cultural icon, and a well-known and trusted brand to our future customers. With 800 service centers and 7,500 service bays in 35 states and Puerto Rico, it gives us more service locations than Volkswagen, Kia, Subaru, Mercedes Benz and BMW to name a few.
If someone lives in a market where there is no Pep Boys, how will they get their vehicle serviced?
The recent announcement of the Pep Boys partnership is a major step forward, as it provides service for 90 percent of our customers. For the remaining markets we are currently evaluating some of those options and will certainly have service in place when we launch in 2015.
Is the Elio something that a lot of "Do-it-Yourself" types will like to service themselves?
Absolutely. The Elio has a relatively simple design, so it’s something that the car enthusiast who likes to get their hands dirty will really enjoy.
Know that as you read this, the Elio Motors and Pep Boys teams are deeply immersed in developing service solution. So as soon as all the i’s and t’s are dotted and crossed, the details will be shared.
Meanwhile, rest assured that the best interests of Elio owners will be driving every decision.